Effective Date: February 17, 2026
At Couples Cabin Broken Bow (“we,” “us,” or “our”), your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website couplescabinbrokenbow.com or book a stay with us.
1. Information We Collect
We may collect the following types of information:
- Personal details: name, email address, phone number, home address
- Booking details: check-in/check-out dates, number of guests, special requests
- Payment information: credit/debit card details (processed securely through third-party payment providers)
- Website usage data: cookies, IP address, browser type, device information, and related analytics data
2. How We Use Your Information
We use your information to:
- Process reservations and payments
- Communicate booking confirmations, updates, and customer support responses
- Improve our website, guest experience, and services
- Send promotional offers or marketing communications (only if you opt in)
- Comply with legal, regulatory, and tax obligations
3. Sharing of Information
We do not sell your personal data. However, we may share information with:
- Service providers: payment processors, cleaning staff, and property managers (only as needed to provide services)
- Legal authorities: when required by law or to protect our rights, property, or safety
- Marketing tools: only if you consent to newsletters or marketing communications
4. Data Security
We take reasonable steps to protect your personal data. While no system is 100% secure, we use administrative, technical, and physical safeguards—such as encryption and secure servers—to help protect your information from unauthorized access, use, or disclosure.
5. Your Rights
Depending on your location, you may have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us at:
6. Cookies & Tracking
Our website may use cookies and similar tracking technologies to enhance browsing, maintain site functionality, and collect analytics. You can adjust your browser settings to refuse cookies or alert you when cookies are being used; however, some parts of the site may not function properly if cookies are disabled.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
8. Contact Us
If you have questions about this Privacy Policy, contact us at:
Couples Cabin Broken Bow
Email: [email protected]